FIND OUR LATEST COMMUNICATIONS ABOUT THE CORONAVIRUS (COVID-19)
FIND OUR LATEST COMMUNICATIONS ABOUT THE CORONAVIRUS (COVID-20)
The following information applies until: April 30, 2020
Safety is our highest priority not only in the current situation. We constantly emphasize the importance of safety and hygiene measures to our employees.
Each of our employees received masks and we continually replenish disinfectants, gloves and antibacterial soaps at all branches.
For now, we have reduced traveling and personal meetings and postponed events such as trade fairs and internal events. We also provide remote collaboration solutions as far as possible.
RENTAL AND SALES
Our sales teams remain available via phone, e-mail and our website requests. While our sales representatives will no longer carry out company visits for now, they remain available for any questions you may have via phone, video conference and e-mail.
SERVICE-repair AND TRaNSPORT (DELIVERING OF Machines)
Please note that we do everything in our power to keep our services running. Engineers and drivers who carry out interventions or deliver machines for you have been asked to adhere to strict hygiene standards and maintain sufficient contact distance.
At the same time, we ask our customers to come in contact with our employees only with a mask (covered mouth and nose) and maintain a sufficient distance of 1.5m during physical contact.
TRAINING
All trainings are canceled until further notice. In case of questions do not hesitate to contact us.
SPARE PARTS
We continue shipping spare parts daily to keep your machines fully up and running.
branch visits
No entry to branches without prior notice. Before visiting the branch, contact your usual contact person and make agreement for further steps.
We ask all persons to follow basic sanitary measures against the spread of the disease. Keep a distance of 1.5m during physical contact and move in the company premises only with a mask (covered mouth and nose).
TAKE CARE OF EACH OTHER
mateco-STATECH team